Greg Quill is a poor journalist

To: Bureau of Accuracy/Public Editor Janet Hurley, Entertainment Editor Greg Quill, Entertainment columnist Toronto Star This letter is in regards to Mr. Quill’s article, “Shaye no longer a trio, except on TV,” originally published at thestar.com/article/259441. [1] I was extremely disappointed with Mr. Quill’s sloppy and wildly inaccurate article. It listed an incorrect cause of …

PC Financial’s MasterCard runaround

I had a bit of an odd experience with PC Financial this year. Frustrated by this, I wrote them to describe my experience.

Dear Mr. Kalen,

I have been a customer of President’s Choice Financial and President’s Choice Financial MasterCard for many years. In fact, I believe I was one of the earliest customers of President’s Choice Financial MasterCard.

I was highly satisfied with my PC MasterCard—until this year.

Avis, please try harder

This July, I rented a car from Avis in San Diego. It was a pretty poor experience. So, I wrote them a complaint letter. Besides writing the letter itself, I thought I’d have fun. In the spirit of Yours is a Very Bad Hotel, I proudly present “How NOT to rent a car”: Here’s the …

Vote for my SXSW interactive panel proposal

My session is Putting the Quality in Quality Web Applications. Here’s the blurb: A misspelled word, stray pixel or errant semicolon can erase your data, confuse your customers or put you on the front page of the New York Times. Learn what’s important when it comes to web app quality and how to make your …