Category Archives: Complaint Letter

An open letter to Levi’s Workshops

I hope you rot in CAN-SPAM hell. At least you included an unsubscribe link this time (but no physical address). I never signed up for your stupid list, and have been trying to unsubscribe for WEEKS, including calling your customer … Continue reading

Hertz Chicago O’Hare (ORD) staffer gives shitty service, threatens to sue

Last fall, when I was in Chicago, I was treated incredibly rudely at the Hertz location at O’Hare. (This is not the first time I’ve had a poor rental experience.) As soon as I walked up to the counter, the … Continue reading

PC Financial’s MasterCard runaround

I had a bit of an odd experience with PC Financial this year. Frustrated by this, I wrote them to describe my experience.

Dear Mr. Kalen,

I have been a customer of President’s Choice Financial and President’s Choice Financial MasterCard for many years. In fact, I believe I was one of the earliest customers of President’s Choice Financial MasterCard.

I was highly satisfied with my PC MasterCard—until this year.

Avis, please try harder

This July, I rented a car from Avis in San Diego. It was a pretty poor experience. So, I wrote them a complaint letter. Besides writing the letter itself, I thought I’d have fun. In the spirit of Yours is … Continue reading

An Open Letter to the UW IT Review Committee