An open letter to Levi’s Workshops

I hope you rot in CAN-SPAM hell. At least you included an unsubscribe link this time (but no physical address). I never signed up for your stupid list, and have been trying to unsubscribe for WEEKS, including calling your customer service phone number, where the woman who answered swore up and down I would be …

Hertz Chicago O’Hare (ORD) staffer gives shitty service, threatens to sue

Last fall, when I was in Chicago, I was treated incredibly rudely at the Hertz location at O’Hare. (This is not the first time I’ve had a poor rental experience.) As soon as I walked up to the counter, the agent said “Don’t give me any attitude.” Before I had said anything. He had taken …

PC Financial’s MasterCard runaround

I had a bit of an odd experience with PC Financial this year. Frustrated by this, I wrote them to describe my experience.

Dear Mr. Kalen,

I have been a customer of President’s Choice Financial and President’s Choice Financial MasterCard for many years. In fact, I believe I was one of the earliest customers of President’s Choice Financial MasterCard.

I was highly satisfied with my PC MasterCard—until this year.

Avis, please try harder

This July, I rented a car from Avis in San Diego. It was a pretty poor experience. So, I wrote them a complaint letter. Besides writing the letter itself, I thought I’d have fun. In the spirit of Yours is a Very Bad Hotel, I proudly present “How NOT to rent a car”: Here’s the …