PC Financial’s MasterCard runaround

I had a bit of an odd experience with PC Financial this year. Frustrated by this, I wrote them to describe my experience.

Dear Mr. Kalen,

I have been a customer of President’s Choice Financial and President’s Choice Financial MasterCard for many years. In fact, I believe I was one of the earliest customers of President’s Choice Financial MasterCard.

I was highly satisfied with my PC MasterCard—until this year.

Avis, please try harder

This July, I rented a car from Avis in San Diego. It was a pretty poor experience. So, I wrote them a complaint letter. Besides writing the letter itself, I thought I’d have fun. In the spirit of Yours is a Very Bad Hotel, I proudly present “How NOT to rent a car”: Here’s the …

Vote for my SXSW interactive panel proposal

My session is Putting the Quality in Quality Web Applications. Here’s the blurb: A misspelled word, stray pixel or errant semicolon can erase your data, confuse your customers or put you on the front page of the New York Times. Learn what’s important when it comes to web app quality and how to make your …

Lauren Caitlin Upton is an idiot

Apparently Lauren Upton is one of the 20% of Americans who don’t own maps. Or something. From the Miss Teen USA Pageant (24 August 2007): “Recent polls have shown a fifth of Americans can’t locate the U.S. on a world map. Why do you think this is?” Miss South Carolina, Lauren Caitlin Upton: “I personally …

Moving? Here’s where to change your address

I moved last year, and I had to change my address everywhere. As I did this, I kept track of where, hoping to make the process easier next time. Forgetting organizations is annoying. The list I’ve compiled is below the jump. Where possible, I’ve included a link to the web page where you can make …