The first thing I had to do was register for an account with Wachovia’s online banking. I do.
Mistake #1: Only three of my six CDs appear in the account list.
I call Wachovia. They correct the error. Misplacing half my accounts is not a good way to make a first impression.
While I’m on the phone, I verify that I have opted out of all solicitations: phone calls, emails, postal mail and affiliate sharing.
Mistake #2: I had to opt out of solicitations.
Now I’m pretty sure I had already opted out with World Savings. I can’t guarantee this 100%, but I’m careful about these things. First, Wachovia failed to preserve my privacy preference. Second, they enabled junk mail by default. This should be opt-in, not opt-out.
A few days pass. Today, I received not one, but two letters in the mail. Yes, file this one under “I” for irony:
Mistake #3: They send me two letters to tell me they won’t send me any more letters.