The US Congress doesn’t understand the Internet

Recently, I received an email from Nancy Pelosi: Apparently no one explained to her (despite representing Internet central), that scanning your letterhead and pasting it in to your email is a bad idea. It looks worse when it’s on a funny angle. Having text as images this must be some sort of ADA violation. Finally, …

Awesome healthcare roundup: lower costs, better quality

Health Beat has a terrific roundup of health care new: Physicians and hospital leaders in Cedar Rapids began by counting how many CAT scans they were doing, only to find that in just one year 52,000 scans were done in a community of 300,000 people. “I was embarrassed for us,” confides Jim Levett, a cardiac …

SXSW Interactive Panel Proposal: Abort? Retry? Failwhale? Making Error Messages Suck Less

I’ve proposed a panel for SXSW Interactive: Abort? Retry? Failwhale? Making Error Messages Suck Less. Here’s how I described it: An unknown error occurred. Call your system administrator. Abort/retry/fail? Bad errors are everywhere. Sure, complain on twitter. But how do we fix them? Through hilarious examples, we’ll explore the 12 ways errors fail us. Then, …

SXSW Music Panel Proposal: House Concerts

This year’s SXSW Music festival has joined the 21st century — they now have an interactive panel picker. That means you can vote for my panel Why Your Tour Needs House Concerts. Here’s the official description: Find out why house concerts make sense for your next tour. Learn how to successfully approach established house concert …