My friend Rob sends along this fun survey from AT&T. Given the image, any commentary by me would be totally unnecessary.
Category Archives: broken
Translink, you’re breaking my heart
I finally (finally!) got my Translink card. So excited! It now joins my BART EZ Rider card, my MBTA CharlieCard and my WMATA SmarTrip card. (Aside: TTC and (NY)MTA, get on this.) Inside the envelope are several letters and brochures. I head to the Translink web site to add funds to my card. Fail #1 …
REI grammar fail
gap.com == fail
Store hours? What store hours? The Gap web site was clearly not designed by anyone who actually wanted to shop. It might have been designed by people who wanted to sell things, but that doesn’t help me. So what’s wrong? Store hours are not listed. Anywhere! (I tried calling the Burlingame store, hoping to get …
Hertz Chicago O’Hare (ORD) staffer gives shitty service, threatens to sue
Last fall, when I was in Chicago, I was treated incredibly rudely at the Hertz location at O’Hare. (This is not the first time I’ve had a poor rental experience.) As soon as I walked up to the counter, the agent said “Don’t give me any attitude.†Before I had said anything. He had taken …
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Learn how to name files—hey Comcast, this means you!
People are really bad at naming files on their computer. How many times have you walked up to someone’s desktop to see half a dozen “untitled folder”s, several “documents” and files with other generic names like “resume,” “proposal” and “draft”? Are you really going to remember what’s in that file tomorrow? In two months? In …
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American Airlines spokesman explains why they are going out of business
More proof that airlines are run by idiots: Airlines argue that adding fees this way is preferable to fare hikes because in theory, at least, passengers who don’t want to use the services can avoid them. And airlines can’t just raise fares whenever it suits them because the industry is so competitive that they’d surely …
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Facebook’s lawyers: idiots or jackasses?
Hanlon’s razor tells us that we should “never attribute to malice that which can be adequately explained by stupidity.” I’m still unable to figure which is the case with Facebook’s new promo guidelines. Bad linking policies are nothing new — we’ve seen them from Fast Company, NPR, Starbucks and KPMG. But these stories are old, …
Lost in translation
In English, when reading numbers out loud, one often “chunks” the numbers into smaller groups. For example, when reading the phone number “555-1212,” one would say “five five five, one two one two,” not “five hundred fifty-five, one thousand two hundred and twelve.” Similarly, one would call Interstate 280 “interstate two eighty,” not “interstate two …
Verizon: 93% wrong
Eyeless Writer called Verizon 56 times to ask two different data pricing questions. 93 percent of reps answered at least one question incorrectly.