Design roundup: PC Financial, Canada Post

My favourite Canadian bank, PC Financial added a brilliantly designed feature to their ATMs: No more addition mistakes. Enter checks one at a time, and let the ATM do the math. So smart! Why didn’t anyone think of that before? Wells Fargo does this now, too — they scan the checks and read the amount …

Broken: Alsoft’s online ordering system

Alsoft is one of my favourite companies. DiskWarrior is the best Mac OS X disk repair utility, hands down. Well, well worth its price. As soon as I found out DiskWarrior 4 had been released, I immediately ordered the upgrade, without even finishing the article. This was around December 11. So, what’s broken? First, Alsoft’s …

When marketing attacks

AOL’s marketing is so pervasive, it has snuck its way in to their bounce messages: : host mailin-02.mx.aol.com[205.188.155.89] said: 550 We would love to have gotten this email to [email protected] But, your recipient never logged onto their free AIM Mail account. Please contact them and let them know that they’re missing out on all the …

best.review.ever?

So the idiots at Sprint send Joel Splosky an LG Fusic phone to review, thinking he will promote their service. Phone companies, as Joel points out, have a history of bad decisions: And it’s 2006, and I almost can’t believe I’m writing this, because way back in 2000 I wrote almost exactly the same thing …

Kelley Blue Book used car pricing

When you use the Kelley Blue Book to price your used car, you go through a series of steps: Year, Make, Model, Value Type (Trade-In, Private Party, Retail), Trim and Condition. It’s pretty straightfoward, but there’s one usability blunder that bugged me: This screen is a waste. If there’s only one possible trim, well, just …