This was a bit hard to find: FedEx Burlngton 4243 North Service Road Burlington ON L7L 4X6 Canada (905) 332-4647
Author Archives: paulschreiber
TV Addicts takes the service out of “customer service”
From: DVD Customer Service Date: September 27, 2010 1:06:56 PM EDT To: Paul Schreiber Subject: Re: Jack & Bobby Dear User, We would like to inform you that the availability of a particular set can only be checked on our website while placing the order. Customer Support Team On Mon, Sep 27, 2010 at 6:01 …
Continue reading “TV Addicts takes the service out of “customer service””
Apple’s new PR boilerplate signals change in direction
I just noticed this today, but it happened a couple of months ago. There’s no more “Apple ignited the personal computer revolution,” which had been there since at least 1998. Here’s the new boilerplate, which first appeared on June 28, 2010 in iPhone 4 Sales Top 1.7 Million: Apple designs Macs, the best personal computers …
Continue reading “Apple’s new PR boilerplate signals change in direction”
Only in San Francisco
From Matier & Ross: Police ended up releasing all three suspects with misdemeanor citations for offenses ranging from fare evasion to assault and resisting arrest. On the way out, grandma ripped a wanted poster off the wall. No, she wasn’t angry. “Hey, I know where this guy lives,” she told the cops, politely providing them …
Snapple ingredients
Via Nathan Woodhull.
HOWTO install the rjb gem on Ubuntu and Mac OS X
Here’s how to install the Ruby Java Bridge (rjb) gem on Ubuntu Linux and Mac OS X: Ubuntu Linux (10.10) # aptitude install openjdk-6-jre-headless openjdk-6-jdk # JAVA_HOME=/usr/lib/jvm/java-6-openjdk gem install rjb Mac OS X 10.6.4 # JAVA_HOME=/System/Library/Frameworks/JavaVM.framework/Home gem install rjb Note: rjb 1.3.2 requires the Java for Mac OS X 10.6 Update 3 Developer Package. If …
Continue reading “HOWTO install the rjb gem on Ubuntu and Mac OS X”
A Case for Open Data in Transit
A Case for Open Data in Transit from Streetfilms on Vimeo.
Maddow highlights Fox’s hypocrisy in Sherrod story
Visit msnbc.com for breaking news, world news, and news about the economy
Why you should fix the bug
Or “how I tried to save Apple $11,000,000”: Avoids $1,000 in costs versus waiting until your customers catch the bug in the field, causing the team to remedy the problems, rush out a patch release, and/or go to heroic lengths to manage a PR problem.
Speed matters
Performance is huge. We think of it as a feature. Speed is the best feature your product can have. Last year Google introduced these performance enhancements to Picasa to make flipping through photos faster, and the usage more than doubled. When a site gets twice as fast, it often gets more than twice as much …