How does it make sense for UPS to keep my package in a warehouse — 19 miles from my house — for two days?
Ride Snowboards’ phone number
To reach Ride Snowboards’ customer service, call their parent company, K2 Sports at (206) 805-4800‎.
Then push 1 (for customer service), 2 (for snowboards), 2 (for Ride) and 2 (for consumers).
Don’t cancel
Liz Danzico wrote a great little essay on two flaws in our culture:
- Saying things we don’t mean to be “polite” (“Let’s get together soon”)
- Agreeing to do something and then cancelling on the person
The post is concise and thoughtful — read the whole thing — and concludes with this:
4. Don’t cancel
Ever.Next time you’re tempted to cancel, do the opposite. See what happens if you show up instead. You might just change culture.
Try it.
There’s a reason he was denied bail
From the January 9, 2010 Herald Sun:
Facebook doesn’t understand Canada
When you update your Facebook account and link your interests and activities to the new community pages, Facebook automatically assigns a picture to represent each interest.
Sometimes that doesn’t work very well:
Disc name as user interface
I recently installed Windows 7. Having installed Snow Leopard many times, I was curious to see how it would compare.
Before you even get started, you see an example of the little details Apple pays attention to, but Microsoft is too lazy to care about. Insert the disc in to your drive.
- The Mac OS X Snow Leopard disc is named “Mac OS X Install DVD.”
- The Windows 7 Ultimate (64-bit) disc is named “GRMCULXFRER_EN_DVD.â€
GRMWhat?
Xcode and the run-on sentence
Last night, I ran Software Update and updated Xcode. Here’s the description Apple provided:
Xcode 3.2.2 is an update release of the developer tools for Mac OS X. This release provides bug fixes in gdb, Interface Builder, Instruments, llvm-gcc and Clang optimizer, Shark, and Xcode and must be installed on Mac OS X 10.6.2 Snow Leopard and higher. See the accompanying release notes for detailed instructions, known issues, and security advisories.
breathe.
Yelp hiding all reviews of Dr. David Shields
A week ago, I received this message from Yelp:
Hi Paul,
We’re writing to let you know about our decision to remove your review of Shields David S MD. Your review was flagged by the Yelp community, and our Yelp Support team has determined that it falls outside our Terms of Service (http://www.yelp.com/static?p=tos), specifically as it relates to privacy.
We review every situation with detail and take the removal of reviews very seriously.
Regards,
Casper
Yelp User Support
San Francisco, CaliforniaYelp Official Blog | http://officialblog.yelp.com
Yelp Frequently Asked Questions | http://www.yelp.com/faqRemoved Review: Stay away!
Dr. Shields is unhelpful. He spent very little time listening to me, had no interest in solving my problem and schedules unnecessary tests and procedures.
His office staff is rude, uncaring and unhelpful. They have all the empathy of a soggy burrito.
He doesn’t return phone calls.
He pawns you off on his nurse, Betty Bennett-Morse, who has no idea what she was doing — he scheduled me for a lactose intolerance test too — Bennett performed the procedure incorrectly and attempted to misinterpret the results (which I didn’t fall for).
ref:00D3vCN.5004A310E:ref
I replied, asking:
What does “specifically as it relates to privacy†mean? What words or lines in my review were objectionable?
So far, now answer. Today, I checked out Dr. Shields’ Yelp page. There are eight reviews and all of them are filtered. Strangely, most of them are positive.
Two additional reviews (mine, which is negative, and another, which is positive) were removed “for Violating our Review Guidelines or Terms of Service.”
There was another negative review, but it’s disappeared completely.
The Google cache shows three reviews, including mine.
What’s going on here?
Update: 19 April 2010. Current status: 2 visible, 6 filtered, 2 removed.
DNS weirdness
smokinhotprogressives.com was changed from 204.15.194.116 to .118. The change hadn’t propagated yet.
$ host smokinhotprogressives.com
smokinhotprogressives.com has address 204.15.194.116
smokinhotprogressives.com mail is handled by 50 shrub.ca.
$ host secure.smokinhotprogressives.com
secure.smokinhotprogressives.com is an alias for smokinhotprogressives.com.
smokinhotprogressives.com has address 204.15.194.118
smokinhotprogressives.com mail is handled by 50 shrub.ca.
$ host smokinhotprogressives.com
smokinhotprogressives.com has address 204.15.194.118
smokinhotprogressives.com mail is handled by 50 shrub.ca.
That didn’t last long:
$ host smokinhotprogressives.com
smokinhotprogressives.com has address 204.15.194.116
smokinhotprogressives.com mail is handled by 50 shrub.ca.
What’s going on here?
Professor Larry Smith doesn’t understand the Internet
University of Waterloo economics professor Larry Smith doesn’t understand the Internet:
This site is intended for the exclusive use of Larry Smith’s current and former students. Its use by other persons is expressly prohibited.