Eyeless Writer called Verizon 56 times to ask two different data pricing questions. 93 percent of reps answered at least one question incorrectly.
Monthly Archives: January 2008
Friendster is a click whore, too
If you tell it to, Friendster helpfully reminds you when your friends’ birthdays are coming up. This is handy for calling them, writing them, or leaving them happy birthday comments on their wall Friendster profile. Look at the email itself: What’s missing? The birthday itself. Instead of building trust with its members by providing them […]
Why not to attend Harvard Business School
LinkedIn tells me Fact: Harvard Business School graduates have 58 connections each (average) I have 270, and it didn’t cost me $83,000.
TiVo needs a migration assistant
When you upgrade your TiVo, you lose everything. Season passes, wish lists, saved thumb ratings, channel configurations — everything. Yes, you can transfer recordings — but only one at a time. It’s a very slow, very manual process. What TiVo needs is a migration assistant. When you get a new Mac, the Mac OS X […]
What TiVo can learn from the phone company
I recently purchased a TiVo HD. The TiVo was pre-activated, so I didn’t have to activate it on tivo.com. Before I pass on my old TiVo (a series 2), I want to transfer the programs from it to my new TiVo HD. In order for transfers to work: both DVRs must have active service agreements […]
Samantha Murphy’s digital freedom spot
Great work, Samantha!
Hidden Leopard feature: System Profiler
Here’s a neat Leopard trick I haven’t seen anywhere else. Hold down the option key while choosing  > About This Mac, and the menu item will change to “System Profiler.” That’s much quicker than the old method of (i) select About This Mac, (ii) click “More Info” (iii) close the about window.
The traveller’s lament
In 2007, I visited many cities — including Los Angeles, San Diego, Austin, Boston, Washington, DC, New York and Toronto. I used the transit systems in the last four and, of course, the San Francisco bay area. Over time, a few questions emerged: Why do I have to have a different card for each city? […]