I’d rather you be right

Jeff Ello wrote an interesting article for Computerworld about managing geeks. Here’s the heart of it: While everyone would like to work for a nice person who is always right, IT pros will prefer a jerk who is always right over a nice person who is always wrong. Wrong creates unnecessary work, impossible situations and …

One Less Torture Advocate

I can’t really say this any better than The New Republic already did. Seems right-wing radio shock jock Eric Muller lasted all of seven seconds of waterboarding before he gave up and admitted it was torture: Turns out the stunt wasn’t so funny. Witnesses said Muller thrashed on the table, and even instantly threw the …

Credit card companies whine to press

Yesterday’s New York Times covers changes to credit cards. They spoke with David Robertson, publisher of the Nilson Report, which tracks the credit card business. Robertston lays it on thick: People who routinely pay off their credit card balances have been enjoying the equivalent of a free ride, he said, because many have not had …

Weird jobspam of the day

Why am I getting recruited to be a physical therapist? Return-Path: From: [email protected] Date: Thu, 14 May 2009 12:32:21 -0400 Subject: Nationwide Physical Therapist Search Reply-To: [email protected] MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Sender: [email protected] Hello! My name is Tonya Greene and I am currently conducting a nationwide search for Physical Therapist. RCI is …

Sabre doesn’t get it

NBC in Dallas ran a piece called “Airlines Rethinking Customer Care. In the piece, they talk about airlines using customer data to personalize the customer experience. Yawn. Places like OpenTable and Wyndham have been doing this for years. Great restaurants kept detailed notes on their best customers with pen and paper. The anonymous talking head …