Category Archives: usability

Craigslist suggestion: pause and resume listings

Here’s a feature suggestion: I’d like the ability to pause and resume a post on Craigslist. Here’s the scenario: I post an ad in free stuff I get 10 responses immediately I want to stop getting responses until I can … Continue reading

Come to my SXSW panel on user interface consistency

At this year‘s SXSW Interactive festival, I’ll be moderating the panel Getting to Consistency: Don’t Make Your Users Think. The blurb: Predictable and consistent software is much easier to use. This session explores interface consistency, examples of consistency failures and … Continue reading

Vote for my SXSW interactive panel proposal

I’ve proposed a panel for SXSW interactive 2007, “Getting to Consistency: Lessons Learned from Big Cats.” The panels will be decided by an online vote. Head over to the 2007 SXSW Interactive Panel Proposal Picker and vote for me. :) … Continue reading

best.review.ever?

So the idiots at Sprint send Joel Splosky an LG Fusic phone to review, thinking he will promote their service. Phone companies, as Joel points out, have a history of bad decisions: And it’s 2006, and I almost can’t believe … Continue reading

MySpace’s math is getting worse

According to Fox Interactive’s new math 1 + 2 – 2 = 2:

Kelley Blue Book used car pricing

When you use the Kelley Blue Book to price your used car, you go through a series of steps: Year, Make, Model, Value Type (Trade-In, Private Party, Retail), Trim and Condition. It’s pretty straightfoward, but there’s one usability blunder that … Continue reading

One is the new zero

Apparently MySpace is using the the same algorithm as the Diebold voting machines:

MySpace and its shit-ass design

Sean Bonner rips into MySpace, calling out its poor usability (far, far too many clicks to do anything). Sean was inspired by Evan Williams’ analysis of how MySpace gets so many page views. Evan was in turn building on Mike … Continue reading

technical confidence

Sally Carson, a designer I met at SXSW, put together a thoughtful examination of what happens when people are intimidated by technology: I think that instilling confidence into our audience — whether on the web or on an electronic device … Continue reading

fixing MS Word

You learn things when you talk to actual users: Jensen asked his product team for a list of Top 10 features wanted from users. It turned out that 4 of them were already in the product. People couldn’t find functionality: … Continue reading