Category Archives: Complaint Letter

Hertz Chicago O’Hare (ORD) staffer gives shitty service, threatens to sue

Posted on February 11, 2009 by paul in Complaint Letter, broken, customer service | 4 Comments

Last fall, when I was in Chicago, I was treated incredibly rudely at the Hertz location at O’Hare. (This is not the first time I’ve had a poor rental experience.) As soon as I walked up to the counter, the … Continue reading →

PC Financial’s MasterCard runaround

Posted on September 6, 2007 by paul in Complaint Letter, banking, broken, customer service | 10 Comments

I had a bit of an odd experience with PC Financial this year. Frustrated by this, I wrote them to describe my experience.

Dear Mr. Kalen,

I have been a customer of President’s Choice Financial and President’s Choice Financial MasterCard for many years. In fact, I believe I was one of the earliest customers of President’s Choice Financial MasterCard.

I was highly satisfied with my PC MasterCard—until this year.

Avis, please try harder

Posted on September 5, 2007 by paul in Complaint Letter, broken, customer service | 5 Comments

This July, I rented a car from Avis in San Diego. It was a pretty poor experience. So, I wrote them a complaint letter. Besides writing the letter itself, I thought I’d have fun. In the spirit of Yours is … Continue reading →

An Open Letter to the UW IT Review Committee

Posted on November 11, 2002 by paul in Complaint Letter, tech | Leave a comment

November 10, 2002 To: Review Committee David Barnard, President, University of Regina Larry Symes, University of Regina John Mather, Manulife Financial UW Administration David Johnston, President, University of Waterloo Amit Chakma, Vice President (Academic) and Provost, University of Waterloo Jay … Continue reading →