Category Archives: banking
What to do when you get a new credit card
As soon as you get that shiny new credit card, do the following: Activate the card. Call the 800 number on the sticker and answer the IVR prompts or convince the human that you’re real. Sign the card. If you … Continue reading
Perhaps MBNA isn’t the best place to keep your money
After all, they don’t seem to be responsible enough to renew their SSL certificate.
Chase is ruining Amazon’s good name
A couple years ago, I switched my Wells Fargo MasterCard to an Amazon Rewards Visa card. Unfortunately, Amazon’s Visa card is managed by Chase, who has no idea how to run a business, build a web site or provide customer … Continue reading
Hey Chase bank — 1995 called, they want their user agreement back
Buried in my Amazon Chase Visa “This E-Sign Disclosure and Consent” was this gem: Hardware and Software Requirements. In order to access, view, respond to, and retain electronic Communications that we make available to you, you must have: an Internet … Continue reading
Welcome, Wachovia. Seriously.
A while back, Wachovia bought World Savings, a bank I use for CDs. I received a few letters in the mail describing the process and telling me what I had to do. The first thing I had to do was … Continue reading
PC Financial’s MasterCard runaround
I had a bit of an odd experience with PC Financial this year. Frustrated by this, I wrote them to describe my experience.
Dear Mr. Kalen,
I have been a customer of President’s Choice Financial and President’s Choice Financial MasterCard for many years. In fact, I believe I was one of the earliest customers of President’s Choice Financial MasterCard.
I was highly satisfied with my PC MasterCard—until this year.