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At this year’s SXSW Interactive festival, I’ll be moderating the panel Getting to Consistency: Don’t Make Your Users Think. The blurb:

Predictable and consistent software is much easier to use. This session explores interface consistency, examples of consistency failures and their consequences.

This is going to be a really interesting discussion. I have three fantastic panelists:

• Steve Johnson, Senior Manager, User Experience, Adobe
• Jennifer Fraser, Lead User Experience Designer, Corel
• Alex Graveley, User Interface Engineer, VMware

We’re going to explain what consistency really means to you and your users and show what it can do for you. What happens when you’re not consistent? We’ll demonstrate examples of failures from the silly to the catastrophic and list the obvious (and hidden) costs of inconsistency.

Sometimes, however, you don’t want to be consistent. We’ll explain why.

Come to this session and be the new best friend of your performance, security, accessibility, tech support and product documentation teams. (Then, go to the session on managing social networks and information overload.)

This entry was posted on Tuesday, February 27th, 2007 at 12:00 am and is filed under tech, usability. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.