teli gets shitty customer service from cingular.
This entry was posted
on Wednesday, April 6th, 2005 at 10:08 pm and is filed under customer service.
You can follow any responses to this entry through the RSS 2.0 feed.
You can leave a response, or trackback from your own site.
April 23rd, 2005 at 3:28 pm
I bought a Motorola V551 phone from Cingular. From the first time I used it the keypad had problems; the “7″ stuck all the time. After numerous phone conversations and cell phone tests, Cingular agreed that the new phone they had sold me was defective. Cingular said they would send me a new phone. The new phone had a battery that would not hold a charge. I read the fine print and determined that I had received a reconditioned phone. What other company sells you something defective and replaces it with a used device duirng the warranty period. I am furious!